Effective October 12, 2026
Where we deliver
We sell and ship to the United States, Canada, Australia and European Union countries. Dispatch origin is Fort Pierce, Florida, United States. Our business and dispatch address is GENERAL DELIVERY, FORT PIERCE, FL 34982.
Processing & transit
Orders are processed Monday to Friday in 2-5 business days. We do not process orders at weekends. Estimated transit after dispatch is 15-30 calendar days. Processing business days and transit calendar days are separate periods; delivery timing can vary with the destination and carrier.
Shipping charges
Shipping is free when the order amount is $149.99 or more. Orders below $149.99 have a shipping charge of $6.99. Eligibility depends only on order amount; a single-item order that meets the amount receives free shipping. There is no minimum number of items or required combination.
Taxes, duties & tracking
Product prices include taxes and duties. You do not pay additional taxes or duties on delivery. Tracking information is sent by email after dispatch.
Changing your address
If the order is still being processed, email [email protected] to request an address change. Address changes are not accepted after dispatch. Please check your address carefully: delivery problems caused by an address you entered incorrectly are your responsibility. This does not extend that responsibility to errors made by us.
Delayed, missing or damaged parcels
Email [email protected] with your order number, tracking details and a description of the issue. For visible damage, include clear photographs of the parcel and affected product so we can review the issue and advise the next steps.
Questions? [email protected]